Mick, the owner of Pit Lane, is also our Workshop Manager, resident dyno tuner and mentor to our highly qualified mechanical team. He strives for perfection every day to enable Pit Lane to continue delivering the highest standards of workmanship and customer service for our customers. Thanks to Mick’s commitment and effort to the above values, Pit Lane has become well known and regarded in both our local and automotive community. Mick’s vehicle and tuning knowledge is extensive and he is constantly developing and researching to ensure Pit Lane stays ahead with our skills and knowledge as a business and an effective team.
Our Service Team
Mick Egan
Belinda Egan
Belinda is our Business Development Manager and part owner of Pit Lane Automotive. Whilst she is a busy and committed Mum to 2 beautiful children, she is also heavily involved in the day to day running of the business, including the mentoring of our customer service team, Leanne and Kelly and looking after all the quoting and sales for the performance section of Pit Lane. Belinda is always available to speak and liaise with our client’s if required and will return call’s or email’s if a client wishes to speak with her directly.
Leanne Hermsen
Leanne, our Finance and Admin Manager, will co-ordinate your booking and all of the works to be completed whilst your vehicle is here with us at Pit Lane. Upon completion of an inspection of your vehicle, Leanne will contact you to discuss the condition of your vehicle, what repairs may be required and time frames and costs involved in carrying out those repairs. From there Leanne will co-ordinate with Kelly to ensure all work is carried out within agreed time frames and that we deliver the highest quality workmanship and service for your vehicle.
Kelly Cox
Kelly, our Client Solution Specialist, will ensure you receive 5 star service throughout your journey as part of the Pit Lane family. From your first visit to subsequent visits, Kelly will make the process as seamless as possible making sure you are always kept updated on your vehicle before, during and after your visit. In conjunction with Leanne, Kelly will ensure our technicians have addressed all of your concerns and follow up with you after your visit to maintain our excellent level of customer service that Pit Lane is so well known for.
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